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Experts in Conversational Marketing
SMS Text Chatbot Marketing
ChatBot.rs offers SMS marketing and text message automation services for brands. Close more sales with automated text messaging and provide instant support in a channel everyone has access to.
Take your relationships to the next level with an SMS text chat bot
Growing conversions
SMS messages have an open rate of over 98%, which is much higher than the open rate of email marketing (20-25%).
Entry points
SMS messages can create a sense of urgency, which can encourage customers to take action. For example, you can send an SMS with a limited offer or a sale that is about to end.
Segmentation
SMS messages are delivered instantly, meaning customers can respond quickly. This is important for businesses that need to connect with customers quickly, such as those that offer customer service or delivery services.
Omni channel
The data collected during your conversational experience can be used through email, SMS, as well as your existing technology stack (CRM) to deliver a seamless customer experience that engages and converts.
Granular analysis
SMS messages can be personalized for each recipient, which can increase engagement and conversion rates. For example, you can send different messages to customers based on their location, purchase history, or interests.
Remarketing without friction
SMS marketing is scalable, which means you can easily reach a large number of customers with a single campaign. This is important for businesses with a large customer base or looking to reach a specific demographic.
24/7 support
Messenger marketing allows you to create meaningful and personalized connections across the Facebook and Instagram messaging platforms at scale
Improved return on advertising costs
Click to Messenger ads allow you to connect directly with every prospect on Instagram and Facebook. These ads can significantly improve your return on ad spend by shortening the conversion path and facilitating relationships at scale beyond the initial ad click.
Social CRM
Messenger chat bot interactions can help drive your CRM and customer engagement strategy, allowing you to monitor customer relationships at every point of their unique journey.
SMS bots can be used at every stage of your marketing funnel
With SMS text messaging, you can personalize customer experiences in real-time based on first-party data at every stage of your customer's lifecycle.
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Discovery
Help people discover your brand and collect real-time first-party data that can later be used to personalize the customer journey.
Consideration
Engage each person individually at scale with personal recommendations and insights that help nurture relationships.
Conversion
Shorten the path to conversion and drive traffic results with a seamless conversation experience.
Support
Increase customer care by responding immediately to customers in times of need.
Detention
Deep insights and detailed segmentation of people who have interacted with your Messenger bot will allow you to drive loyalty and increase conversions with data-driven remarketing.
Why Brands Invest in SMS Chatbots
People are more likely to buy more, make purchases and recommend businesses that offer communication channels that people prefer and use every day.
Popular SMS text bot use cases and solutions
Virtually any type of business can find legitimate social messaging automation apps.
01
Turn an interested visitor into a loyal customer
Overcome objections, answer frequently asked questions and make personal recommendations. Lead messenger bots allow you to nurture leads in a more natural way.
03
Customer support
Giving consumers easy access to your business on the messaging channel they use every day is key to maintaining high customer satisfaction, brand loyalty and lifetime value.
05
Knowledge base
An FAQ bot can help educate visitors, overcome objections, and improve staff productivity. Convert your browsers into customers with a well-designed response bot.
07
Events
Quickly grow your event registration list, automate marketing processes, and help attendees get information about your event on the messaging platform they use every day.
02
Recommend products
A product recommendation bot can ask questions to better understand a person's preferences. It allows brands to make detailed recommendations as well as gather insight at a very granular level.
04
Survey and feedback
Research your audience on their favorite messaging platform and gather actionable insights to help transform your business for the better.
06
Giveaways and contests
Grow your contact list and generate more leads for your business by creating an interactive SMS text contest experience. Easy participation, instant leads and automated follow-up.
08
Booking and reservations
A booking chatbot can assist your customers in the booking process. It will save you time and money to keep track of manual bookings.
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Contact
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