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Experts in Conversational Marketing
Chatbots for retail and e-commerce
Our custom chatbots and conversational marketing strategies make it easy for retail and e-commerce companies to recommend products, increase sales, improve retention rates and customer care on popular messaging channels like Messenger, Instagram and WhatsApp
How e-commerce and retail brands are using chatbots for marketing and support
Segment the audience
Leverage data collected during your conversations such as product preferences, interests and customer intent to create customer profiles and segment customers like never before.
Powerful advertising capabilities
Take advantage of Facebook's powerful advertising capabilities that allow you to connect ads to your chatbot, create entry points from Messenger, WhatsApp and Instagram.
Tips and information
Do you always answer the same questions? Include a knowledge base AI agent in your conversation experience that is able to retrieve information about pricing, product specifications and availability.
Automated integrations
Powerful integrations with e-commerce platforms such as Amazon, Shopify and WooCommerce will allow your team to fully automate your marketing and support workflows, including real-time shipping, returns and order tracking information.
Marketing Automation
Automated follow-up messages can be created for a number of scenarios, including feedback requests and re-engaging high-intent leads such as cart abandoners.
Recommendations
A quiz-based conversation flow, built on Messenger or Instagram, allows you to identify your customers' interests, preferences, and direct them to the right product or service to meet their needs.
These messaging channels provide e-commerce and retail brands with the opportunity to build relevant customer relationships that can be increased through the use of message automation.
Popular retail and E-commerce
bot channels
Messenger Bot for Restaurants
Facebook Messenger is popular among all age groups, including online shoppers. It is one of the largest messaging platforms in the world and its powerful ad targeting capabilities are ideal for retailers.
WhatsApp Bot for Restaurants
E-commerce brands can create a WhatsApp bot to provide one-on-one support at scale. With over 2 billion monthly active users, it is the largest messaging platform in the world.
Instagram DM Automation
Over 400 million monthly active users use the direct messaging feature on Instagram. The vast majority of inbound messages are pre-purchased, so marketers using Instagram messages will have a marketing advantage.
Website Bot - for your Websjat
Convert interested site visitors into customers. Inform them about services, menu, offers, promotions. Recommend specific products with special prices. Answer customers' most frequently asked questions. Recommend brands, solutions and trends for the upcoming season.
Automate communication with your customers quickly and easily
Ana M.
We have designed communication channels for you, through which you communicate extensively with your loyal followers and customers. It's time to return the trust shown to them, with quick information that your clients absolutely deserve!