Chatbots for restaurants and hospitality

Our custom chatbots and chat marketing strategies make it easy for customers to complete reservations on the platforms they already use and enable restaurants to acquire new customers as well as retain them.

How is the hospitality sector using chatbots for marketing and support?

Segment your audience

Leverage data collected during your conversations such as food preferences, demographics and customer intent to create customer profiles and segment customers like never before.

Powerful advertising capabilities

Take advantage of Facebook's powerful advertising capabilities that allow you to introduce your bot to local people who are interested in visiting your establishment. Create entry points from Messenger, WhatsApp and Instagram ads directly to your bot.

Tips and information

Do you always answer the same questions? Incorporate a knowledge base AI agent into your chat experience that is able to instantly answer frequently asked questions, display restaurant menus, map directions and more.

Automated integrations

Powerful integrations with your existing booking and CRM systems will allow your team to fully automate your marketing and workflows, including real-time table reservations and TripAdvisor review management.

Marketing Automation

Automated follow-up messages can be created for a number of scenarios, including putting your feedback on auto-pilot to help you generate more positive reviews.

Recommendations

Capture key information and make individual recommendations based on user interests and preferences. For example, you can recommend wine based on their food choices.

Restaurants must reinvent the way they connect and build relationships with their audiences in this new era of mobile devices and messaging. Learn how you can use Facebook Messenger, SMS, WhatsApp and Instagram as part of a customized multi-channel marketing mix to attract, engage and retain customers.

Popular restaurant bot channels

Messenger Bot for Restaurants

Facebook Messenger is popular among all age groups. It is one of the largest messaging platforms in the world and its powerful ad targeting capabilities are ideal for restaurants, bars, clubs and entertainment venues.

WhatsApp Bot for Restaurants

Hospitality brands can create a WhatsApp bot to provide one-on-one support at scale. With over 2 billion monthly active users, it is the largest messaging platform in the world.

Instagram DM Automation

Over 400 million monthly active users use the direct message feature on Instagram. The vast majority of inbound messages are pre-purchased, so hospitality businesses using Instagram messages will have a marketing advantage.

Website Bot - for your Websjat

Convert interested site visitors into customers. Inform them about services, menu, offers, promotions. Recommend a certain food with a certain type of drink. Answer guests' most frequently asked questions. Explain the ingredients and notes, through a simple Chat on your Website.

Automate communication with your guests quickly and easily

Ana M.

We have designed communication channels for you, through which you communicate extensively with your loyal followers and guests. It's time to return their trust with quick information that your guests absolutely deserve!